Altroconsumo’s experience of collective redress
If the market is the carrot, then group actions are the stick. The creation of an EU-wide collective redress procedure is currently being hotly debated in Brussels. In Italy meanwhile, the Italian consumer group Altroconsumo has used this stick 14 times...
Playing with consumers’ health: game over?
When you can’t access a drug treatment because of its price, you’ve probably run out of options. This is what happened some years ago to some patients affected by a severe eye disease [1]. They were denied treatment due to...
Air passenger rights have not taken off
We don’t know if readers are among the 25% air passengers who have experienced flight delays, but they very well could be because that is a shockingly high percentage. We have released an international survey together with 7 other consumer...
Lisa’s story and the price of anti-cancer drugs
The child of a dear friend of mine, whose name is Lisa, unfortunately developed cancer when she was only 4. She is now 8 and has received the all-clear from the doctors. She was one of the lucky children who...