Tag: financial services
‘Call me maybe’…How do you call your bank to cancel your credit card if you’re deaf?
When your bank unexpectedly blocks your credit card, it should be a relatively easy situation to resolve. But not when the bank requires you to call and you cannot use the phone because you are deaf. BEUC secretary to the...
Only regulation with teeth can stop the greenwashing of financial products
Lost in a sea of sustainability claims, Julian Müller explains that only regulation with teeth can stop the greenwashing of financial products in this blog.
Sustainability reporting: the fight for more transparency in how companies behave
Upcoming changes could bring some much needed transparency to corporate sustainability reporting. BEUC's sustainable finance expert, Julian Müller explains why it matters to consumers.
Behind the frosty glass: the EU’s Unfair Contract Terms Directive as a tool for justice in the modern financial sector
An EU directive about what is an unfair contract term is proving really helpful when it comes to protecting consumers in finance.
Finance: when more education isn’t the answer
Most people struggle with the basics of retail finance. Apart from the number-crunching, it is an area packed full of jargon. Many financial products are constantly evolving and getting increasingly complex. This is hugely problematic. Decisions like taking a mortgage...
A regulatory tsunami – really?
Memory in politics is often short. Less than a decade after a devastating financial crash caused by a lack of regulation in the financial sector, the gates to deregulation seem to be opening again. Banks like to refer to the...