Category: EU
Our takeaway from the AI Action Summit: consumer protection isn’t what is holding Europe back in AI
The AI Action Summit in Paris was the place to be last week and we delivered a clear message to global leaders: consumer protection will help the take-up of AI, not harm it, writes BEUC's Agustín Reyna.
Six things I’ve learned advocating for European consumers
After 17 years as the Director General of BEUC – The European Consumer Organisation – Monique Goyens bows out this year for a well-deserved retirement. She looks back at her career and shares a few thoughts about lobbying the EU...
‘Call me maybe’…How do you call your bank to cancel your credit card if you’re deaf?
When your bank unexpectedly blocks your credit card, it should be a relatively easy situation to resolve. But not when the bank requires you to call and you cannot use the phone because you are deaf. BEUC secretary to the...
How reliable is the EU Transparency Register?
Transparency is key to ensure citizens’ trust and accountability of EU institutions. To make it happen, the EU set up the Transparency Register. Yet as the European Ombudsman highlighted in a recent decision about obscure lobbying practices against the Nutri-Score...
Why consumers need strong EU merger control
Some big merger decisions are coming down the tracks. To ensure consumer choice and value for money, we need strict merger control write BEUC's Agustin Reyna and Vanessa Turner.
Safe and eco-friendly period: menstrual cups to the rescue
This month, the EU Ecolabel – Europe’s trustworthy green label – introduces stronger requirements for hygiene products, writes Miriam Thiemann. We’re having a closer look at the newcomer - menstrual cups – and answer some common questions.
Why competition authorities must act now against ‘greedflation’
The cost of living crisis is putting consumers' budgets under pressure. What's more, there's increasing evidence that some of the inflation driving this is being caused by corporate profiteering writes Vanessa Turner.
Why 2023 will be the year of consumer rights enforcement
Some big changes are coming in 2023 that mean that it might be remembered as the year of consumer law enforcement - Alexandre Biard explains more.
Sustainability reporting: the fight for more transparency in how companies behave
Upcoming changes could bring some much needed transparency to corporate sustainability reporting. BEUC's sustainable finance expert, Julian Müller explains why it matters to consumers.
It’s time for consumers to finally enjoy their rights when travelling
This summer, while helping many of my colleagues who were impacted by last-minute flight cancellations during another summer of travel chaos, I realised that passenger rights issues are like a grumpy old uncle we see every holiday but are never...