Tag: online marketplace

Basket of items and a coin

Online reviews: can we trust what we see?

Are the online reviews you are seeing really written by customers?  In today’s digital marketplace, fake reviews are a growing problem, designed to mislead shoppers into buying subpar products. Petra Cakovska, from S.O.S Poprad, BEUC's Slovak member, tells you how...

/ November 29, 2024
Picture of the World Trade Organization (WTO) building

Is it safe to buy products online from the other side of the world?

Consumers now buy things from anywhere in the world in a few clicks. But consumer groups' research shows the safety of these products is not always guaranteed. Online shops are urged to act responsibly and authorities should work together across...

/ October 8, 2019

The consumer-policy nuts and bolts of the sharing economy

The sharing economy is a phenomenon which profoundly changes the way consumers buy or rent goods and services. It also allows consumers to enter the market to provide goods, services, time or skills themselves and become – what we call...

/ October 11, 2016