Greener than green: high time to stop greenwashing
Concerns about the environment and the future of our planet are increasingly growing. In the latest Eurobarometer survey, the climate crisis is listed by EU citizens as the most serious problem the world is currently facing, and this in spite...
Ryanair strike: why passengers urgently need collective redress
It can be frustrating to be a passenger rights specialist nowadays. Even if at BEUC we don’t deal with consumer complaints, a task that our members fulfil, I still get a lot of questions from family/friends/colleagues asking for advice when...
Not enforcing consumer rights costs air passengers millions
Your flight was cancelled at the last moment. Or you found out at the airport that you cannot check in as your flight was overbooked. Sounds familiar? That’s because millions of people find themselves in this kind of situation all...