Roaming done. International calls next
Since 15 June, roaming fees in the EU are part of history. That is undoubtedly great news for consumers and a big step towards the creation of a single market for telecom services. But it has also created a terrible...
The consumer-policy nuts and bolts of the sharing economy
The sharing economy is a phenomenon which profoundly changes the way consumers buy or rent goods and services. It also allows consumers to enter the market to provide goods, services, time or skills themselves and become – what we call...
Society wins as Europe moves to protect an open internet
A few days ago, European regulators issued a set of historic rules which frame the future of internet access in Europe. These rules clarify how Europe’s recent net neutrality law, a sometimes unclear text which was issued at the end...
The EU’s net neutrality rules: an unfinished business
A few months ago, the EU institutions finally adopted the first ever European net neutrality law. Following several years of fierce debates, European leaders realised the importance of protecting one of the most fundamental principles of the internet. The EU follows...