Category: Financial services
‘Call me maybe’…How do you call your bank to cancel your credit card if you’re deaf?
When your bank unexpectedly blocks your credit card, it should be a relatively easy situation to resolve. But not when the bank requires you to call and you cannot use the phone because you are deaf. BEUC secretary to the...
Payment fraud has become an industry: here’s how to stop it
Payments fraud is becoming an industry and consumers are paying the price. It's time for a systemic solution, write Anna Martin and Mireia Llambrich Anto from BEUC's Financial Services team.
Bursting the crypto bubble – why it’s time to act against social media platforms
The misleading promotion of crypto is rife on social media. BEUC's Andrew Canning explains why it's time to take action against the platforms in order to protect consumers.
The future of payments: why we need an inclusive digital euro
In an increasingly digitalised world, a digital euro offers many advantages but only if it can mirror the key characteristics of cash, writes Anna Martin.
Only regulation with teeth can stop the greenwashing of financial products
Lost in a sea of sustainability claims, Julian Müller explains that only regulation with teeth can stop the greenwashing of financial products in this blog.
Sustainability reporting: the fight for more transparency in how companies behave
Upcoming changes could bring some much needed transparency to corporate sustainability reporting. BEUC's sustainable finance expert, Julian Müller explains why it matters to consumers.
The price of bad advice: putting a stop to conflicts of interests in financial advice
This week, civil society organisations and industry associations are organising the first ever Europea Retirement Week, dedicated to discussing the future of pensions in Europe. This is a good opportunity for BEUC, the European Consumer Organisation, to remind policymakers that...
Overcoming the financial hurdle to home renovation in Portugal
Portugal's housing is posing a challenge to its climate goals and illustrates the difficulties facing us to reduce emissions from buildings
How I learned to love climate change
Climate change brings an opportunity: to change our financial system to one that focuses on the long-term broad interests of society as a whole, Kęstutis Kupšys argues.
The battle of the kickbacks
The Norwegian fund market was rocked to its foundations when Sbanken, an internet retail bank, announced that it would return all retrocessions (kickbacks) to its customers.